If you've contacted your Agent and still need help, please contact us. We would be happy to assist you. 

Call Us at

call centre -  16344  or 09666716344, International Dial-In: 008809666316344,  IVR phone - 16344 or 09666716344 , IVR phone( toll free) - 08000016344

• Press 1 for 24X7 information about automated policy and submitted claims
• Press 2 for 9:00 AM to 8:00 PM over phone support from Sunday - Thursday (Except Govt. Holidays)

Fax us at +88-02-9558682

Email us at customer.services@metlife.com.bd

Policy owners may also visit our customer service counters and get assistance from our expert service staff in solving any queries hat you may have regarding MetLife or your policy.