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How to submit complaint regarding your MetLife Policy:
Complaint Management Unit: MetLife Bangladesh 18-20, Motijheel C/A, Dhaka-1000
Call Center: 16344 or 09666716344 (9AM – 8PM, except Govt. holidays), International Dial-In: 008809666316344, IVR phone (toll free) – 08000016344
CTP/SO: All Customer Touch Points (CTP) and Sales offices (SO)
E-mail: complaints.bd@metlife.com.bd
Website: www.metlife.com.bd
Mobile App: ONE by MetLife
