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For system maintenance, the following services will be temporarily unavailable from 10:00 am on 20 October 2026 to 10:00 am on 21 October 2026. We sincerely apologize for the inconvenience
1. Premium payments through the MetLife website, BRAC Bank Astha App, and EBL Skybanking App 2. Submission of Individual Claims, Maturity, and Partial Maturity requests 3. Self-service requests through the One by MetLife App
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MetLife Health Savings Plan (MHSP)
Build savings while accessing health benefits through the MetLife Health Wallet, Health Card and customizable protection options
MetLife Depositor’s Protection Scheme (MDPS)
A life insurance solution that combines savings, financial protection and medical benefits for you and your family
MetLife Three Payment Plan (M3PP)
Policy that combines life insurance protection with savings benefits and scheduled payments during the Policy term
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How to submit complaint regarding your MetLife Policy:
Complaint Management Unit: MetLife Bangladesh 18-20, Motijheel C/A, Dhaka-1000
Call Center: 16344/09610916344 (9AM – 5PM, except Govt. holidays), International Dial-In: 008809666316344, IVR phone (toll free) – 16344/09610916344
CTP/SO: All Customer Touch Points (CTP) and Sales offices (SO)
E-mail: complaints.bd@metlife.com.bd
Website: www.metlife.com.bd/contact-us/
Mobile App: ONE by MetLife
