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How to submit suggestion or complaint regarding your MetLife policy:
If you have a complaint or suggestion about your MetLife policy, please submit via courier, email, or by visiting the following address:Complaint Management Unit
MetLife Bangladesh
18-20 Motijheel C/A, Dhaka - 1000
Call center - 16344 or 09666716344 (9 AM – 8PM, except Govt. holidays), International Dial-In: 008809666316344 , IVR phone - 16344 or 09666716344 , IVR phone( toll free) - 08000016344
E-mail: complaints.bd@metlife.com.bd
Website: www.metlife.com.bd